Refund & Returns

Refunds and Returns

At Homeasy India, we strive to ensure your complete satisfaction with every purchase. We understand that sometimes things don't work out as planned, and we're here to help make things right.

No Return Policy:

Due to the nature of our products, we have a strict no return policy. We do not accept returns for change of mind or dislike of the product. However, if there is an issue with the quality or condition of the product received, please reach out to our customer service team, and we will address your concerns promptly.

Refund and Replace Policy:

In the rare event that you receive a defective or damaged product, we offer a refund or replacement as per the following guidelines:

  1. Defective or Damaged Products:If you receive a product that is defective or damaged, please contact us within 48 hours of receiving your order. We may require photographic evidence of the issue for verification purposes.
  2. Refund or Replacement: Depending on the nature of the issue, we will offer either a full refund or a replacement of the product. The decision will be made at our discretion.
  3. Return Process: If a return is deemed necessary, we will provide you with instructions on how to return the item. Please ensure that the product is returned in its original packaging and condition.
  4. Refund Processing: Once we receive the returned item and verify the issue, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.

Exchange Shipping Charges Applicable:

If you wish to exchange a product for a different size, color, or variant, exchange shipping charges will be applicable. You will be responsible for covering the cost of shipping the item back to us, as well as the shipping cost for the replacement item.

Contact Us:

If you have any questions or concerns regarding our refunds and returns policy, please don't hesitate to contact our customer service team. We're here to assist you and ensure that you have a positive shopping experience with Homeasy India.

Thank you for your understanding and cooperation.

Please note that our refunds and returns policy is subject to change without prior notice. We reserve the right to amend or modify the policy as necessary.